Quality Policy - Papilla

Our commitment

A management approach committed to people, environment, and customer.

Operating in metal cookware and painted-disc / painted-sheet production for cookware, Papilla is committed to a management mindset that combines technological and quality-driven operations with environmental protection, occupational health and safety, and full alignment with customer requirements. We commit to providing all resources required for the operation of our Quality, Environment, Occupational Health & Safety Management Systems.

Policy items

14 commitments we operate by.

From environmental respect to non-discrimination, the standards we hold ourselves to every day.

Respect for natural resourcesBe respectful to the environment in our use of natural resources.
Legal & standards alignmentAct in compliance with legal requirements and the standards prescribed by management systems.
Adopt new technologyMove quickly and reliably to new products and technologies.
Prevent wasteAvoid waste in raw materials and labor.
Reduce environmental impactContinuously save energy consumption to reduce environmental pollution.
Empower our peopleProvide motivation, education on quality / environment / OH&S, equal opportunities, and prevent discrimination.
Customer fairnessIncrease customer satisfaction; be fair and transparent in the services we provide.

Zero tolerance for corruptionDo not accept bribery or corruption in our relationships with customers and suppliers.
Continuous improvementSystematically measure process performance and feed it into continuous improvement.
Sustainable developmentProduce sustainable development policies that fully embrace society and cultural & natural values.
Türkiye in global tradeTake an important role in developing Türkiye's opportunities and economy in international trade.
No child laborWe do not accept child labor.
Protect young workersProvide special protection for non-adult workers; do not benefit from any slave, illegal, or forced labor.
Lawful working hoursComply with the law regarding working hours.

Certificates

Independent verification, on schedule.

All certificates are maintained and renewed on time by accredited audit bodies.

ISO 9001:2015

Quality Management System

ISO 14001:2015

Environmental Management System

OHSAS 18001:2007

Occupational Health & Safety

BSCI

Business Social Compliance Initiative

SEDEX

Supplier Ethical Data Exchange

ICS

Initiative for Compliance and Sustainability

Quality, Environment, OH&Sand Social Compliance Policy.